The Future Contact Center Summit

January 26 - 30, 2015

Omni Orlando , ChampionsGate, Florida

Download the Agenda

Charting the Next Generation Customer Service Experience

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A 5 Day Customer Care Event Experience
650+ Attendees
Over 53% Director Level & Above

The only customer care event that synthesizes emerging trends, customer needs, disruptive technologies and business imperatives in to a clear vision for advancing service excellence. Request the brochure.

The Future Contact Center Summit is the answer to your questions. Translate trends into a strategic business.

In celebration of releasing a sneak preview of the event, we are running an exclusive Buy One Get One 40% Off Standard Price promotion until October 3rd for end users only. For more information, contact us or register online.

Download the Agenda


Sponsorship Opportunity

Call Center Week Sponsorship Prospectus

  • Who Attended the 2014 Summit?Who Attended the 2014 Summit?

    This year's event is on track to be the biggest in the Summit's 10 Year History. Attached is a list of attending companies last year. Notice how many brought teams to the event!

    Email with the subject line "2014TFCCS - Past Attendee list" to receive via email.

Media Partners
Event Organizer
Call Center IQ
Media Partner
Connections Magazine
CRM Xchange
Call Center Search
Customer Experience Insight