The Future Contact Center Summit

January 26 - 30, 2015

Omni Orlando , ChampionsGate, Florida

Download the Agenda

Charting the Next Generation Customer Service Experience

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A 5 Day Customer Care Event Experience
650+ Expected Attendees  
Over 52% Director Level & Above

The only customer care event that synthesizes emerging trends, customer needs, disruptive technologies and business imperatives in to a clear vision for advancing service excellence. Request the brochure.

The Future Contact Center Summit is the answer to your questions. Translate trends into a strategic business.

For more information, contact us or register online.

Download the Agenda


Sponsorship Opportunity

Call Center Week Sponsorship Prospectus

  • Driving Culture that Drives ProductivityDriving Culture that Drives Productivity
    In this exclusive eBook, three keynote speakers from the 2015 Future Contact Center Summit reveal the secrets for driving culture that drives performance. Each of the keynote participants are published authors and innovative thinkers who will bring unique perspectives to the event. We hope their innovative ideas inspire you!

Media Partners
Event Organizer
Call Center IQ
The Future Contact Center Summit LinkedIn Group
Media Partner
Connections Magazine
CRM Xchange
Call Center Search
Customer Experience Insight
Customer Service Manager
Social Media News LinkedIn Group
Customer Experience Report